I have purchased Nokia Mobile phone C2-00 from Homeshope18.com against order number 905014409 dt. 02.08.2011 & same deliver on 9th August at 3.45pm through Blue dart courier against AWB no 40312573136. After receive the product I found manufacturing defect in set (display screen not proper stick with set). On same day I visited Nokia care center (Saksham Services – A-1*/1, First floor Acharya Niketan, Mayur ViharPhase 1, delhi) around 6.30pm against token number I3 to show the defect . but these person ask to replace product from buyer because product is new purchase & he will replace within 24 hrs as per Nokia policy & he also agreed set has defect.
I also informed to Homeshope18 same day against complaint number 65886839 dt. 09.08.2011 but still I not get any satisfactory response from him. His executive advice to visit Nokia center which I already do before complain to Homeshope18.
Kindly do the needful to resolve the issue.
Now days very bad response from Homeshope18.com after shopping from him from last two experience. I will not purchase any products from him in further.
Regards
Pavan Kumar Singh
9560797165
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