Dear Sir,
I purchased 01 No. Nokia 5130 XpressMusic Mobile on 29.06.09 from Chandigarh. After using 5-6 Months it started giving the problem of Battery Back up, battery of the Mobile gets empty within 4-5 without making any calls from it. I gave this for repairing at Nokia Care, Chadigarh and they gave it back to me after updating the software, as they said it is because of problem in Old Software. Even though the condition was same. Then I gave it to Nokia Care, Jaipur (A-17, Krishna Nagar Ist, Nr Gandhi Nagar Speed Post Office, Tonk Road, Jaipur) three times but everytime it is handed over to me saying that now its OK, but till date problem is not solved. Details of the Job Sheet Numbers are given below for your kind reference:-
1. 108433527/100511/9 dated: 01/05
2. 108433527/100505/28 dated: 05/05
3. 108433527/100601/51 dated: 01/06
This is very much surprising thst even after giving it four times for repairing Nokia Care is not able to solve this problem and If there is a product problem then why don't they take action for replacement. Even though the behaviour towards the customer is not good.
Thanks & Regards,
Sachin Sharma
(M) 09888831155
(R) 0141-2722643
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