NOKIA MOBILE PHONE
Improper & malfunctioning of hand set & unable to repair and proper services

Date: 15 / 04 /10

To,

The senior manager,

Nokia India (Customer Care)

Sub: - Complaint regarding malfunctioning of nokia mobile model 5130c, xpress music

Dear Sir,

I, Gagandeep Singh, resident of Indore regularly using various models of your nokia cell phones since last 10 years, last year I have purchased one Nokia mobile model No.5130c xpress music through The Mobile Store ESN / IMEI Number – 354223035957489 from Indore on 20/05/09, Invoice No:- M.P. / 1349 / 0000 / 67 / . In the month of Sept 09. It started giving problem continuously till date. Problem of memory Card not read. Some times it reads some times not.

I have approached Nokia care centre Gayatri Incorporation for repair of this hand set. They tried but they told me that this is non repairable problem & they returned the set to me.

So kindly look into matter. I would like to request you to kindly provide me a replacement phone or a new phone.

I will be happy if you respond early. Hope to see that Nokia maintains its world wide reputation.

Thanking you,

Gagandeep Singh

183, Palsikar colony, Indore