In spite of our several reminders and mail to customer [email protected] (more than 10 times) and personally I talked with toll free no 04430303838 and customer complaint no:1-11373713360 more than 20 times and they are always talking scripted language that you will receive reply within 24 hours or 48 hours.
NOKIA is a very big company world wide and iam a very small consumer loyal to nokia in my family of 6 I have more than 10 instrument and all the pieces are nokia different model. BUT the co is not responding to my complaint seriously and sitting ideal in their office.
For your ref I have enclosed mail copy sent to nokia but till date they not replied my mail nore they have exchanged the model as assured by their technical team.
More than 45 days has elapsed and and my 15000/- piece is with the service center of nokia and I am not able to concentrate on other work.
So please help me out and instruct nokia co to exchange my mobile set.
Hope to receive your help and favorable reply and solution.
Thanking you
Yours faithfully
P.PRAVEEN JAIN
#19, SUBBRAYA PILLAI STREET.,
KONDITHOPE MARKET.,
CHENNAI-600 079.
MY CELL NO:9884217323 _PRAVEEN JAIN
0 comments