Dear Sir,
Myself Khan Anisa.
I purchased Nokia N500 mobile phone on 01st February from Paragon Departmental Store Thane (W) 400602 Mumbai- India.
The reason behind to write this mail is, from the day I bought this phone till now I am facing many problems like,
1. When I try to open camera, the error is coming “ close some application and try again”
2. Most of the time phone get hang, no response I had to restart the phone (in a day more then 5 to 6 time).
3. Example: if my music player is on and simultaneously am using any mail or some other activity on internet and in between if incoming phone is coming, one straight line in come on the screen and my phone get totally hang, after 3 to 5min automatically it restart.
4. If I try to download any application like maze lock, any game phone getting restart.
5. The most important, the touching of this phone is worst.
With this same problems I went to Paragon Departmental store on 09th Feb sorry to say but the way he treated to me it was very bad they don’t know how to talk customer, such a big company like Nokia appoint such kind of distributor who harass the customer, they told me go to service centre of Nokia.
I went there also in sion Mumbai, they people refuse to take it and they told me it’s a manufacturing problem please return back to Paragon Departmental store.
I spend so much money on this phone now I m getting nothing ..i m too much frustrated, I decided to go consumer court or going launch a FIR against Paragon Department store for harassment. I m not a illiterate girl who don’t know how to operate.
It a request Please don’t think I m taking a revenge ..i m really very upset with this phone I want my money back that’s all..
Anisa Khan
9967180736
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