Respected Sir,
We had given our nokia Mobile-model: N86 for service at Accurate Care @ 11th cross malleshwaram Bangalore... Already its been serviced 3 times. the problem is of charging point broken... Still ythe problem is not solved. The set is still under warranty..we also requested for replacement of the mobile set on 27/apr. they say its a physical damage..also they say we have given free service twice for thge same problem even though our set is under warranty... we feel its a harrasment to the customer. they have given it in writing on Job Sheet No: 299465550/100427/49 dated 27/April Action Taken by: RBWR.They have given back the set telling they dont care wherever the complaint is lodged.. they are not agreeing for replacing the set..
The mobile problem is not because of physical damage..from the day we purchsed we are finding very difficult in the charging point.
we request you to arrange for replacement of mobile or give us a chance to buy a new model instead of this model for the same amount...
It will be great if you take take immediate action on this matter and arrange for the request made by us.
Thanking you
Regards
Pallavi
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