Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Nokia N8 - Phone Dead_Terrible service of Nokia | News #455530

Nokia N8
Phone Dead_Terrible service of Nokia

Hi,

i am priya verm, i purchased Nokia N8 27th oct'10. I strated always had the hangging issue. but in march my phone got dead, for which i had to visit the nokia care, they rectified the problem in 1 hour, but on 17th mar, i again faced the same problem, i again went to the nokia care & they told me that they need to send this phone on higher level which will take around 7 to 10 days time. i gave my phone to nokia care on the same day. on 27th i received a call form nokia care that the phone has been despetched from nokia & issue has been resolved & i can collect my phone from nokia care. but on the very same day i again faced the same issue, so on 25th i called up to nokia cust care, i was surprised when cust care excutive told me that this IMEI's no phone was never sent to the higher level, i requested to forward my complaint, & asked to replace my phone but now 7 days have been passed, but nethier the nokia cust care nor nokia care & dealer is ready to tell that in how many days i would get my phone back, & will it be replaced or i would get the same phone.it is very pethetic service provinding by nokia

below mentioned is the IMEI & job sheet number

Mobile number:-9871736164

IMEI:-352684045541005

job sheet number:-273433527/110326/36


Company: Nokia N8

Country: India   State: Uttar Pradesh   City: Ghaziabad

Category: Electronics and household app.

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