I would like inform you that Nokia Care (Satyam Electronics, AAk Complex, Fateh Maidan Club, Abids Hyderabad) manager Mr. Manoj Kumar has provided me a so called new N8 handset with IMEI #: 356237042723989 on 22ND March at 8.00 PM which was supposed to solve my problem but instead now i'm facing even more problems than before. The so called N8 set that i got has the same issue of the reddish screen that i had complained about and in addition to that it also i'v noticed that on using the zoom option for the images they are becoming blurred whereas this isn't supposed to happen. Pictures are looking horrible when zoomed. Another most important thing is that this N8 handset provided to me isn't new either... they claim its brand new but it isn't thats because when I was connecting to the internet through WIFI i saw Satyam Electronics access point already there in the phone where as they were saying this is brand new sealed handset. This is very surprising as this so called new N8 handset was collected by me near my house and i never went to Satyam Electronics to collect it. Strange and even shocking that inspite of waiting for so much time all what I get is a So called new N8 with even more problems than before. I really feel cheated and frustrated. I never expected to face this problem again but i was wrong... This has been probably happening for I don't know how many times till now still the same problem. I wanted to buy an Apple I phone 4 but my trust on Nokia never permitted me to migrate anywhere else and now my trust has been shattered and i am convinced never to buy Nokia handsets again. I have to leave for Doha Qatar on Saturday Night and I require your immediate attention on the issue and i request you to take the appropriate action on the people involved in causing me and probably many consumers like me so much trouble after taking new handsets. I have this wonderful and unforgettable experience with Nokia to share with my colleagues and to all 3000 employees working in our company at Doha Qatar in case they considering of buying a Nokia Brand handset.
Your immediate action will be highly appreciated.
With Regards,
Syed Abdul Rehman
[email protected]
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