Nokia has all service request or complains on my cell phone number 9004890428, 9820682909 regesterred, its about nokia x6 16 gb. purchase handset in mumbai andheri w at 17000.00 rs . i has issues with touch screen, speakers, microphone, software, n handset getting freeze again n again, starting from the date of purchase had issues, after 3 months of purchase i send phone 1ST TIME TO REPAIR, company repaired n sent it back in, after a month had again issues again sent rerepairred, later again had issue repairred, all together 3 times repair was done, 4th time i got a reforbished handset nokia x6 16 gb, i used that phone phone 3 days n i recognise it had a battery over heating problem wile phone not in use, again sent phone to repair . now at nokia service center at miraroad named omkar
has 2nd reforbish handset nokia wants me to accept after having lot problems, made complains to nokia customer care n also case was escalated to complain department, a manager smita nair stated she was re-escalating case to a another department to get a nokia brand new phone or a refund on march 12 a manager abhishek yadav from nokia customer care calling on my phone number stating cannot refund my money back bcz hand set at service center is absolutely fine they has done all services, but my concern is i didnt pay to get a refurbish handset with diffrent imei no n the phone box i have has a diffrent imei no n serial no, i needed my money back i cannot waste my time calling nokia again n again with this issues as nokia care no is not toll free no i had alredy spent more than 500 rs calling these people, people from nokia asking me to get call back to get feedback on my complains but no responce at all, i would like to get my money back as i am fedup of repaires again n again reforbish handset
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