Sir
I had purchased ONIDA TUMBLE 50 N washing machine before 3 years at Pai international, Bangalore & in June it had a problem of extreame sound problem & the warranty period was crossed & i have decided i will pay & get this repaired by the Onida company. i I have contacted the company authorised service wing ADONIS Electronics, Pvt Ltd, bangalore & after several request their person inspected machine n bearing has a problem & entire tub should be replaced at a cost of Rs 3000/- which will take 10 days with site pickup & delivery & i agreed for pick up next day. after that no response n skipping the calls & after 2-3 months continuous follow up calls they picked up the machine on 16/09 & now after 5 weeks they are telling the model is out of date & this part not available & i have to purchase a new machine.
I am wondering howcome a waching machine (not a mobile handset) part is not available within 3 years only & company is cheating the customer.
Reuquest your help in this regards
Shashidhar Shetty
Bangalore
M : 99451 08763
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