I bought a PANASONIC LCD TV from BETTER DEALS Electronics Pvt. Ltd. B3/67, Janakpuri delhi 110018, one and half years back after doing lots of research and comparison with other available brands in the market. But I am really surprise to see and know that the LCD panel is not functioning properly. Lodge a complaint on 20/02 about the problem and the service engineer told me that the LCD TV is having problem with the panel, he said we got a defected piece from the dealer. You can imagine that how much frustrating experience it will be. If a brand like PANASONIC is having this kind of quality product then the customers will not have faith in other good brands also. To be very honest I am very disappointed with the quality of the product that I got after spending 40000/- rupees. I would like to request PANASONIC to exchange my existing LCD TV and give me a new one along with warranty, so that I should not have a bad impression with a global brand like PANASONIC as it is non of my fault that dealer gave me a defected piece. Providing my product detail with hope – Model No. – TX-32LE7C Serial No. – 751301155 Date of purchase – 14/09 Dealer’s Name – Better Deal Pvt Ltd. Janak Puri Delhi 110018, Complaint No. – 02022010. Complaint Date -20/02.
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