Dear sirs, /19/11
We had purchased television from E Zone - Siliguri- Cosmos Mall on Dated: 19/11 cash memo No. t5/3824
in the name of Indo Bhutan Trading Co, The Philips make television was delivered to us at our residence in Jaigaon Dist. Jalpaiguri. The television on installation was defective in the picture quality. The same was intimidated to Mr. Sharma at E-Zone, Siliguri. A person from Coochbehar came to our residence and inspected the television and on inspection actually found the television defective. He thus on speaking to his seniors informed us that the television would be replaced from their Coochbehar counter in a weeks time. On waiting for ten days and no action we again informed E-Zone Siliguri. Then Mr. Sharma spoke to some Philips person in Kolkata who informed that they would replace this television with another one in another one weeks time. Days have passed weeks have passed and months have gone by... and PHILIPS, so RENOWNED a company is not taking any action and just giving us false assurances after taking the cash in advance... who is going to bear for the interest of our money as well as the loss of time and harrasment.
THIS COMPLAIN SHOULD REACH TO EVERY OFFICIALS OF EZONE...
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