We bought a Philps Electrical Rice cooker from Metro Cash and Carry in the last week of December. We used teh product after 3 days of buying and upon first use itself we found that the product was fauluty. We reported this to Metro and they advised us to go to the service center. We approached teh service center on CBI Raod in RT Nagar Bangalire. They collected the cooker and as promised returned the unit after a week saying that the problem is rectified. When we use the product again at home the same problem continued. We again took the product to Service center on 5.1.2011. The Work Order number is 53770000039179. Work order is in my wife's name Nirmala PrabhuWe have made multuiple calls to service center and Philps scustomer care toll free number. Both teams are lying and are giving false promises. But till date neither they have rectified the problem nor returned the product.
I feel cheated and let down by a comapny like PHILPS. I here by request the authorities to take thsi up with the concerned and get me justice.
I also strongly recomment all the consumers not buy any philips consumer product.
Rgds
Harikrishna Prabhu
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