Dear Sir,
I have purchase Celkon A-88 model mobile phone from Big-C in the month of Aug, since last five days Power on/off switch is not working,
I visited Celkon Authorized service center, located at Aditya Enclave, Ameerpet, Hyderabad, They have informed me that Celkon A-88 model Power switch is separately not available in the market.
Since last few days I was continuously calling to Celkon Company to find solution for my problem where I can get repaired my mobile phone, I have sent 4 request mail’s to them, But they did not give any reply to me I am forwarding all the mail written to Celkon
I did not face such kind of irresponsible company in my life time, I have expand Rs.6600/- purchase above mobile, earlier I have used other company mobile phones, that time I used to get immediate response from the service provider’s
Same thing I have informed by phone, their call center executive asking that I would have to purchase that company mobile instead of Celkon
The mail id of the company is ([email protected])
1. 9052327777 - Not Lifting
2. 9703445566- Switch off
3. 9052345678- Every time getting busy (Only one time lift the phone but did not give any solution)
I am requesting you people to please take immediate action on them, so that they can resolve my problem as soon as early and other people should not be suffer or cheated by them
Thanks & Regards
Shravan Kumar Varma
Hyderabad
9866039659
9014411112
Please refer below mail’s which I was sent to celkon but I did not get any reply
Dear Sir,
This is My 4th mail, Please confirm us whether you are interested to give solutions to me are not
Since last days continually i am sending the request mails for repairing of my Celkon A-88 mobile phone which i was purchased just three month's before
Above Phone's Power switch is not working, Please refer my first mail dated 11-12
From: shravan kumar
To: "[email protected]"
Sent: Wednesday, 12 December 6:39 PM
Subject: Fw: Cellkon A-88, power button is not working _ Thismy 3rd request to the company
Dear Sir,
This is my third mail still i am waiting for your reply, Since last three days i am trying to contact your call center people by phone
1. 9052327777 - Not Lifting
2. 9703445566- switch off
3. 9052345678- every time getting busy
Since Last several years i am using Samsung mobile but I didn't suffer like this with their (Samsung) call center and their customer care executives, after lacks of trying to your call center, i have succeed to contact your call center person Mr. Rama Krishna By phone (9052345678)
I have inform my problem, he suggest me that Again i have to visit Service center which is located at Aditya Enclave, Ameerpet, Hyderabad and he asked call him to (9052345678)
Since last three days i was trying to contact on (9052345678- every time getting busy, 9703445566-switch off, 9052327777 - Not Lifting) and i was fail, same thing i have informed Mr. Rama Krishna by comparing with Samsung Call Center
Mr. Rama Krishna questioned me that, i would have to purchase Samsung mobile instead of Celkon
I am requesting you that please give me correct service center address in Hyderabad, where i can get repaire my Celkon mobile A-88 model which power switch is not wotking, For further details please refer my first mail dated:11.12.2012
Thanks & Regards
Shravan Kumar Varma
9866039659
9014411112
&-- Forwarded Message &-
From: shravan kumar
To: "[email protected]"
Sent: Wednesday, 12 December 1:07 PM
Subject: Cellkon A-88, power button is not working _ Thismy 2nd request to the company
Dear Sir,
I am waiting for your reply, Please suggest any service center name in Hyderabad. Where i can get repair my CELKON A-88 model mobile, for more details please refer my first mail, dated 11-12
Regards
Shravan Kumar Varma
Hyderabad
9866039659
9014411112
&-- Forwarded Message &--
From: shravan kumar
To: "[email protected]"
Sent: Tuesday, 11 December 5:37 PM
Subject: Cellkon A-88, power button is not working _ Thismy Ist request to the company
Dear Sir,
I have purchased Celkon A-88 model mobile phone from Big – C, punjagutta Hyderabad
Since last two days power button is not working and I am unalble to unlock the screen and unable make any outgoing calls
I have visited celkon service center located at Adtiya Enclave, ameerpet, Hyderabad
The Service center owner informed that power button will not available separately in the market
I have expensed Rs.6600/- to purchase of above product, If you please suggest the service center name in Hyderabad, where above spare part will available
Regerds
Shravan Kumar Varma
Hyderabad
9866039659
9014411112
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