I had purchased hitachi follow me ac, model no. RAV 023EQD on 18th april from Malhotra Enterprises which is an authorised dealer of hitachi in delhi ncr. On 30th may at 130am the ac started emitting smoke and immediately caught fire. This was disastrous as the ac burnt down completely and the fire spread to other areas of the room. Such a technical blunder from an appliance such as an ac is completely unacceptable, as, if i was asleep at that hour of the night my family (which includes my two year old daughter) and i would have died that night. We have yet to come to terms with the horror that has happened. I hope that this grave incident is looked into at the earliest and i be compensated for all the damages caused.
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