Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel - Useless customer care and improper response | News #74070

Airtel
Useless customer care and improper response

Airtel really sucks. i have put msg booster for my number on mar 9. the service msg came as auto renewal. i asked the customer care they said if u wish to cancel this auto renewal; on the end date dial *333*0# on ur mobile and cancel it. it was over on yest apr 6. from yesterday nit i'v been dialing this number the reply i got was " EXTERNAL APPLICATION DOWN" so i put on msg booster to day eve at 7. after 9 o clk my balance was washed out and the sms pack was auto renewed. when i call for customer care they just don pick my call and cut them with not attending my call after 10 min of waiting. i want my balance back. sice there is no proper response from airtel only i put my msg booster.

really useles network i have ever seen. no proper response and even if the customer care officials attend the call they will answer us only 5 times in a month.

if our issue is resolved in single call why we gonna call often?

THINK BEFORE USING AIRTEL


Company: Airtel

Country: India   State: Tamil Nadu

Category: Electronics and household app.

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