I have complained regarding video problem (in my digital TV) to AirTel customer care on 4th, May. My complain no is 7644983. The costumer care executive told me that their technician will call me soon, I never get any call but I got one sms on my cell next day that my problem has been resolved (Without doing anything). But the fact is my problem never get resolved.
on 6th May, I got call from their customer care department regarding my complain I told them that my problem is not resolved yet so the again enter new complain in their system with new complain no: 7726359 and I got one more surprise… Next day I receive one more sms on my cell that my complain has been resolved.
I am trying to contact their customer care executive almost everyday but no one is responding.
Each time I call them, They are registering my complain with new complain no and after some time I receive SMS on my cell (against the new complain no) that my problem has been resolved.
I am not able to see any channel on my AirTel digital TV till now. This is the 7th day I am not able to see anything on my TV :(
Very poor service… :(
Vatsal Desai
Gota, Ahmedabad 382481, Gujarat
Email: [email protected]
Contact No.: 9879768671
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