I one of the customer of Airtel Digital TV and My Customer ID is 300660053. On Friday I facing the video related problem, when i call the customer care number and discuss the problem then he reply we can't help you on this time because the technical problem and he say can you call after 1 hour, i say ok. but i call after 1 hour he reply same answer. I call for last 3 days in around 6 to 8 time, then he forward the my complaint on Sunday and he say your problem will be solve at tomorrow before 3.30 pm (Monday). he massage my complaint number and area engineer number i.e. mobile no.9987787717. In morning 11.00 am he pick up my call and he say my engineer reach around 2.00 pm in your home, but his engineer not come to my home, and I call the engineer in 4.00 pm he did not pick up the my call. this is second time, I facing this type of problem.
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