Dear Sir
I am having Nokia X2-00 set with airtel connection. My number is 9871726805. For last three days contineously airtel is deducting unnecessary charges from my account. Whenever I take recharge, after some time I gets deduction of money in multiple of Rs. 20/-. I lost around Rs. 100/- in three days. So many requests have been given to customer care executives. They say it is because of Airtel Live and we are stopping these services. But nothing happened. Again I recharged my phone and without using phone charges has been deducted. I reset the factory setting from my mobile and again put AIRTEL sim. In preferred access setting it shows AIRTEL Live. I don't know how to handle this. Customer care numbers automatically getting disconnected. Also I visited AIRTEL office at Greater Noida but problem persists. Also It is shocking that I am not able to TALK with Customer care executives after dialing 198. I tried from other number but same problem is again on that number.
Ultimately I am thinking to surrrender my number but How I will get money which I lost??
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