Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Indiatimes Shopping - Double charged! | News #8338

Indiatimes Shopping
Double charged!

I have purchased an AIPETK 3MP Digital camera Video on date 4th February through Times of India shopping, Mumbai edition.  My order No: - MUM06021119, ORDER ACCEPTANCE NO:- 110513677 (Which I got through mail by Times of India itself).

 I wanted to purchase it through credit card for that I have given them my credit card number and the number behind my credit card. And the total amount including delivery charges is [Rs.2995 Rs.250=Rs.3245/- all inclusive]. They took my address and phone numbers.

 One day later they told me that as I am staying at Gujarat and the advertise was on Mumbai edition, they need an address of Mumbai only. Therefore I gave them my brother’s address of Navi Mumbai. Again they told me that I have to pay through cash on delivery. I did what they wanted.[They got cash from my brother ] to verify this You can call them on my name ask whether there system is showing that they have got money through cash on delivery or not, each time they will tell you that there system is showing cash on delivery.

 But after getting the cash they also credited money through my credit card of ICICI Bank. I came to know about this after 25 days when got my credit card statement. I complained against this to Times of India for several times (minimum 25 times) and my last complain number was: - 176804, on date 14th may.

 Each time they promise me to solve the problem but not yet solved. Once I got a call from their side and that person again asked for my credit card number, he told me that within two to three days everything will be solved all the amount will be reverted from my credit card.

 But after 3 days again I got another credit card statement bearing the same amount with late payment fee plus taxes and other charges which is more than Rs.700/-. I talked to the customer care executive of ICICI bank credit card; they told me that they did not get any information about reverting of the charges.

Since the month of February we (I and my husband), are very much disturbed due to this. It is already too late for complaining again and now we don’t have patience or faith on neither Times of India people nor ICICI bank employees. Both are not considering us.

Stay away form this store!


Company: Indiatimes Shopping

Country: India

Category: Electronics and household app.

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