I'll never again buy or advise to buy from them. I ordered a dvd player from Indiatimes Shopping. It got delivered, but as it turned out, the piece was damaged, did not have a remote nor cord that connects it to the TV set. But here is the interesting thing. It had a handwritten letter from a gentleman by the name of Mr. Prajapati with the complaint that it had not been working and that he wanted a replacement for the same. He had put his rubber stamp on it with his name, address and phone number. I called him up and talked to him about his experience. He confirmed that he had not returned the remote and the cord.
Next, I called up Indiatimes and lodged a complaint. It is the usual story with them…someone will call you up and talk about the refund…it will take 48-72 hours…if they did not call up, call us back with the complaint number that they gave during the conversation….etc…etc…
I advise everyone to steer clear of this and other so called biggies or reputed organizations and buy only what you can inspect, are reasonably sure the gadget will work fine and can get reliable service for it if needed.
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