Airtel pre paid
Mobile Recharge

Dear Sir,

I have two Delhi based Mobile Connections:

1. 9810331187: I had got this set charged for Rs.249/- at Bangalore on 22nd June 11 and also promptly received a confirmatory SMS message in this regard.

2. 9717726667: I had got this set charged for Rs.249/- at Bangalore on 23rd June 11 and also promptly received a confirmatory SMS message in this regard.

Since the last two days I found that all incoming and outgoing calls on these mobile sets ceased to happen as also the SMS messages.

I checked with the vendor and much to my shock I discovered that the two recharges that I got done on my two mobiles could not be credited to my account since mine were Delhi based connections.

This money i.e Rs.249/- each, in full, on the above two mobiles have been debited to the vendor’s account and is with Airtel.

I request the concerned authorities of Airtel to kindly credit Rs.249/- each to my above two mobile connections and resolve the matter since whatever error that has happened is an inadvertent one and I should not be penalized for the same.

I look forward to an early favourable response from Airtel.

Thank You,

Vasant Nair

In response to my above complaint I received a call from the Corporate Office of Airtel and I was assured that I will be allotted 500 minutes of free STD Calls on both my mobile connections i.e No.s 9810331187 and 9717726667.

I am afraid that till date this has not happened.

I once again request that my complaint may please be addressed with sincerity and due seriousness, at the earliest.

Thank You,

Vasant Nai