Lg spilt a/c
My a/c is not getting cool from 20 days i have amc of 2 yrs for my product i.e a/c model no LSA13u1rae2

My a/c purchase on12/5 model no LSA13U1RAE2 is under AMC for 2 yrs from a person came from a lg dealer divakar phone no 9080400644 dealer name whisen enterprises phone no 04422263454 . i am call the service center on 1st may [complain no RNA120501041813] then the person came on 3rd may he told thier is a capacity problem i will change it free it comes under amc on 6th i said ok from that day i am calling to whisen enterprises daily some time they ans sometime they even not picking it then i went thier they told i will send 2 days gone nobody came and about water tray and a/c remote i complain before 6 months no result till now .divakar the person who works thier check and told that water tray is repair now they r telling we have to check i am having 2 small childrens they are not sleeping at all due to heat so i request to take action soon thankyou si