I have been visiting Subhiksha for the past 6 months for my monthly provisions needs. I am residing at Nanganallur, Chennai, Tamilnadu.
In Nananallur Subhiksha, I used to notice, people are always lazy, lethargic and irresponsible. Particularly the people those who are working in billing counter are very rude.
They don"t help people who buy for large amount to get the products. They compel the people to get the products by themselves because it is a self service shop. Even they don't know which products are available and the number of products to be delivered. For all enquiries they don't reply properly.
There are two entrances in Nanganallur shop. At one entrance security stands and at the other entrance billing counter works but at the most of the time at the billing counter side nobody will be available. They never care about the security of the products.
On 19th October I went there to buy products for rupees 700/-. They asked me to do all the work including packing of the products and left the place without checking whether I pack the right number of products.
For any business, customer service is very important and the right qualified people should be appointed as employees and then only they can survive.
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