HI... I have been ordering pizza for home delivery from various outlets out here like papa johns, pizza hut and dominos too but let me tell you this that DOMINOS has the worst service expected. First your website does not allow me to order online since the store is not available, then when I call their number they keep transferring my call. somehow when i find the store number and i call them (jp nagar) they tell me that they will be delivering pizza in around 50 minutes. AS A MATTER OF FACT MY RESIDENCE IS JUST 1 KM FROM THE STORE. after one hour i get a call from the person delivering me pizza asking for my address. I keep explaining him and somehow he is not able to understand i don't know how... I have been doing this every fourth day i order pizza from dominos. I don't understand why the same outlet doesn't understand my address... how stupid it is... I can't wait for my pizza to be delivery in 2 hours, i don't think anyone is that stupid. I wanted to write this to bring it to their notice how things are going and how can they go worse. Today was the last time when i ordered the pizza from dominos.
Their tagline 'Khushiyon ki delivery' should be changed to 'frustration ki delivery'.
I never thought pizza delivering was so hard. The best thing is the pizza guy last called 10 minutes back from a petrol bunk next to my address. Wow dominos i have NO petrol bunk even within a range of 1km. U made me wonder if i ordered pizza in some other city.
Thanks for your worst service.
Waiting for you reply.
Gaurav
[email protected]
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