Date 11 Sep 2010. Today i ordered Pizza form Dominos at 2.11 PM and not got till 3.00PM. I called Dominos, then their person came at 3.10PM. Dominos commitment is for 30 Minutes delivery for single order. I called Dominos at 3.10 PM again to inform him about delay in service. manager there started arguing with us and was not ready to accept delay in service. He clearly refused to accept 30 Minute commitment. This this is a shame for Dominos being such a reputed company and giving daring 30 Minute challange for delivery. The result was that Pizza got reverted and sent back to Dominos just because of rude behaviour of manager and due to his argument to prove customer wrong. My question is if Dominos can not fulfil its commitment then why to commit. My experience with Dominos is very bad i never ever expected this type of rude behaviour from Dominos. Today i feel shame that i trusted Dominos. I ll never make such a mistake by trusting Dominos as they don t care about customers. (This case happen with Delhi Kirti Nagar Dominos Branch).
Dominos Address
Gd F-1, Sh No. A-22 Tagore Mkt, Kirti Naga
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