I am posting this complaint with the hope that some action is taken against the restaurant manager, Mr. Naveen for irresponsible behavior
I ordered a pizza at 8 PM and i will list the events that followed
9 15 PM i called up telling that i am yet to receive the pizza. One person told me that if it is not delivered in 5 mins, you will be given as compensation.
9 40 PM i called up and asked nothing is provided yet and asked if it is a compensation and the manager was arrogant in his behavior initially to give the compensation but after some heated conversation, he agreed to send the compensation within 5 minutes as he told the delivery is on the way.
At 10 PM i called up and hell them they told another five mins
At 10 15 i called them and blasted them. At that time, they admitted that they did a mistake in order sticking. But a pizza centre 15 mins away from my home in bike doesnt take 2hours and 30 mins to admit it and after this they started and arrived at 10 45.
I got it and went inside and when i opened, it was a dry pizza and a pasta was mostly uncooked. This is how they compensate a customer.,
I would like to sue the manager for irresponsible behavior in these circumstances and the poor service mentality of this branch especially.
Complaint on-Dominos Branch, Mogappair West
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