Delay in supply of Gas Cylinder
I am an indane gas consumer with Lord balaji gas agency, EGMORE, CHENNAI.
Booking for gas supply was done on 03.05.2010. Till date no supply has been made. My neighbour who had booked upto 12.05.2010 have been supplied with cylinder today i.e. 20.05.2010. Repeated reminders to the staff of the agency have evoked no response. Frustration and mental agony is what remains because of the callous attitude of the staff. IOC should intervene and investigate into the issue and take penal action against the agency, their numbers are either always ringing or engaged. secondly, they do not deliver the gas even after taking the booking. on repeat calls and requests they keep on saying 2 or 3 days more. it is unnecessary harassment for working people with kids, not to mention the additional cost. any number of complaints to them does not help. please help.
And its a request to take necessary action against the gas agency and fire all their staff, i request to cancel their licence and give it to needy people who can serve consumer better..