Inconsumercomplaints.com » Furniture & Equipment » Review / complaint: Big bazaar/furniture bazaar - Lack of service, not upto commitment | News #131080

Big bazaar/furniture bazaar
Lack of service, not upto commitment

They are highly unproffessional, lack of service, ask us to make full payment before the order is issued and then make us run for their supply, never in time as per commitment... and evn the higher authorities involved are the same --careless..

unfortunately, i purchased modular kitchen and gave them this whole contract of setting up my kithen ..spending more than a lakh! (which they said shud b paid before the work startsand so we did) and then they made all their false promises and we were in their trap!!! from feb till june still they havent finished their job and my house is a mess!! and they are not even feeling guilty.

and to my surprise they dont evn have the track of what goods they have ordered!! they have the order for kithen cabinets and then later they fine tht they hv not received the door for the same!!! and tht too they found this error after the a week when the goods were just lying idle in my house with not a single person to visit an check!!! after calling them again after a week then finally sent one carpenter..who went out for lunch at 1 and returned at 5pm to leave at 6pm!!

and for tht missing door we had to wait for another month or so (which they said will receive within a week or two) and to our another shock we received another wrong item which doesnt match with our decor!!! and they are not at all paying any heed to this .nor did anyone bother from their end to ask abt the work!!

and when i contacted salim who happen to b manager (wonder wht he manages) he is just cool and said he was not aware and did not look much into our matter..and also said if i want i can go to higher authroties like reginonal mgr and evn said tht evn he wont do much abt this!!!

so wht an i going to do now...

can anybody spend lakhs of rupees and expect this type of behaviour???

i request to pls take action against this system and save peoples hard earned money..

This issue is from Pune-kothrud branch... home bazaar section. I suggest to be very careful while dealing with them..esp with Mahesh Erande, Bhimcharan and their manager Saleem... who are highly unprofessional and they dont hv their proper co-ordination, just push away their responsibilites to one another..

and their work is also not upto the mark..

i am still waiting for their carpenter to fix up their incomplete jobs..


Company: Big bazaar/furniture bazaar

Country: India   State: Maharashtra

Category: Furniture & Equipment

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