We have purchased a SofaSet and Center Table with Order no. 2000045145 and Invoice no. 140195623, Date : 28-03
After 2-3 Months sofa got problem and bend from one side and i hv logged the an complaint and it takes a long time to resolve it but unfortunatly it is not resolved fully.
then on 06-nov-10, i have logged another conplaint (no. 158966) for color of sofa cloth get fad and springs get loose but as on today 17-nov-10 no one visited my place, when ever call custoner care (0120-4028100) different people are saying mechenic will be there today/tommorow
But no luck...
I am not sure why such big brand (HOMETOWN) selling such BAD things which got problems withen few months itself and top of that post sale service is very-2 bad
Can some one help me out here
Thanks
Raj
IRIS-101, Green Valley, Sec 41, 42, Faridabad (HR)
9818553046
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