Date : 25 / 05 / 2010
Dear Sir / Mam,
With reference to above subject I would like to bring your attention on of the mattress dealer’s customer dealing.
I had inquire for mattress with one of the mattress dealer M/s. Mattress Mart (GF, Sonal Complex, Opp: Sanjivani Hospital, Vastrapur, Ahmedabad – 380054, Ph : 079-2676-6923/24, 9825013995, 9327018340) few months back. I had met with Mr. Krishnakant Agrawal at that time & he has sent his person for the measurement.
Being a consumer I had also checked with other dealers for the comparison of the rate & quality. Recently I came to know Memory foam has launched in India so I had inquire this thing with Mr. Krishnakant Agarwal on phone but he said “if you can come at my showroom I will better explain it to you.” Today I was went his showroom at around 2:00 PM for this thing.
When I reached his showroom he is asking for the money for the measurement taken by his person & he talking with me in vulgar language & he saw his vulgarity in his show room & on road also.
Let you think one thing if any person wants to do time pass he will not go his show room in this season where outside temperature is more then 46 degree. & as a consumer I have rights to ask till my satisfaction. And I believe if the dealer doesn’t want to do business he can tell me that he doesn’t want to do the business.
Kindly look into the matter.
Regards,
Jayant Patel
Ahmedabad, Gujarat
Ph : 98256 11565
99743 66288
CC: Relaxwell Mattresses
(Sri Venkateswara Coir Products (P) Ltd.)
Flot No. 204, Amarchand Sharma Complex
Opp. Sangeet Theatre, SD Road
Secunderabad 500003
AP, India
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