Dear sir,
I Lalita krishnaji Mane, a house wife by profession requesting you to look in to matter of repeated selling of policies on false reason by Kotak Mahindra Life insurance co.
I purchased one policy called Kotak Smart Advantage (UIN107 L043V01 on 30-11. policy no. 01776507 Having premium of Rs.50000/- Per Annum.). The information of this I got on phone call from Neha Gupta phone no. 09654733683 and Richa Sharma phone 09899370771.of the same co. They described that the policy will invest 100% in stock market, I will get bonus of Rs. 50000/- on completion of 4th year and capital appreciation will give about 4lak at end of 4th year.
I started getting panic calls from Delhi and Mumbai offices of co. in month of February stating that the policy dose not pass IRDA norms and I have to purchase another plan. Later on a phone call from Mr. Akshay Ahuja (Phone No. 9699065070) service manager at Andheri office and Mr. Rahul Patil informed me that the policy smart advantage is withdrawn. The only way to cancel it is to buy another policy of kotak then they will sell off the investment in capital market and return the money of cancellation of old policy within 20 days from purchase of new policy.
I purchased 2nd policy called Kotak Super Advantage (UIN 107L058VO1; Dated 17-03no. 01897987 having premium Rs. 50000/- per Annam). I started following Mr. Ahuja for payment of cancellation amount of 1st. policy. He connected me to Mr. Awasthi of cancellation dept on 24-04- 2010 phone no 9820460404. Mr. Awasthi told me that I have to buy another policy of Bharti Axa life insurance of Rs. 50000/- per Annam. as the amount I am getting is Rs. 223315/-return from the first policy.
I refused to purchase the third policy of different co. On 13-05- 2010 I got a phone from Mr. Girish Shaha Manager confirmation cell phone no. 8108360404 that I have to purchase another policy of Bhrti Axa for cancellation of Kotak smart advantage plan and the amount I will get is Rs. 232980/- . I asked him to give me assurance in written form or give me appointment to see his office of Kotak MahidraLife Insurance. He refused both.
Now all above officers of Kotak Life insurance are silent. They are not lifting phones. and
I am holding two policies of Kotak life insurance having premium of Rs. 50000/-per year each i.e. Rs. 100000/- total per year. Which is beyond my capacity of income and thus I have been cheated.
I want that Kotak life insurance should cancel both the policies and return my premium amount with interest. Action should be taken against office bearers who are forcing customers to buy many policies one after the other by false reasons. These people might have cheated many others similarly the mater is to be checked for that. I learned from Pune office that the Kotak Smart Advantage is not withdrawn & these officers Mr. Ahuja Mr. Shaha etc. are untraceable to Kotak Life Insurance Sales dept Pune.
Thanking you in anticipation.
REGARDS
Ms. Lalita Krishnaji Mane (Client ID 53221399)
PH -020-26822380, 9869837900
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