This is a complaint against Lakme beauty salon, Vadodara.
The lady Kalpana ben had offered me a package for treatment for which I had to pay the full amount but the services could be used anytime within a period of 2 years. But before the 2 yrs could pass and before I could use my services the salon was closed down due to some reason and I was not informed about it even though they had my contact number. I kept calling them for more than 6 months and most of the times the phone was not answered and on rare occasion when the lady answered her phone she kept telling me that they had plans of re-opening next week or within 15 days (which never happened.) Now I can't get through her phone as well. I have just used 2 services out of the 6 services for which I have paid. How can I get my money back?
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