Oriental insurance co ltd
DELAY CLAIM SETTLEMENT

Hi this is mayank, my father had taken a mediclaim policy from ORIENTAL INSURANCE CO ltd and the TPA is M/s MD INDIA HEALTH CARE LIMITED.

Policy no is 1511004820112992. My father has expired on 13 sept and we have sent all the documents to MD INDIA HEALTHCARE LTD (TPA). The bill amount was 33000/- approx and we have send the claim amount of rs 25000/- approx.

Even after four months of sending the claims we have still not recieved our claim amount.

The agent Mr. Raju mohile (mob no 98273 01467) is neglecting the claim from the day we have submitted the documents even he has stopped responding our calls.

The TPA is everytime sending us different queries. This is a death claim which ideally should not take more than 30 days to process. But in the above case its more than 3 months now. Till date the TPA has again send some more queries to the claim settlement.

Please help us know what should a normal customer should do.

Regds

Mayank

08959225851