I am having BSNL telephone 2403223 at my residence at Kanpur and also have broad band connection on this telephone. Since last 15 days my broadband wad not workinf smoothly so I made an online complaint over the BSNL website.
to my surprice, instead of this problem being resolved; now telephone is totally out of order since last 10 days. I tried to get it resolved but it has been told that this is due to cable cutting. I can not understand that how a cable cut can make only one telephone out of order whereas all the other telephones adjoining my house are working properly?
I tried to contact on of the supervisor, as directed by GM's office, who in turn asked me to contact somebody and so on.
IIS IT MY FAULT THAT I AM HAVING BSNL CONNECTION AND I AM FULL DAY REQUIRED TO FOLLOWUP WITH THE RED TAPE MECHANISM OF BSNL? THEN WHO WILL PERFORM MY OFFICIAL DUTIES, IT IS REALLY VERY FRUSTATING.
it is requested to kindly take strong measures over this so that consumers are not cheated like this.
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