A copy of Email to: TATA INDICOM
PLEASE SPEND SOME TIME FOR THIS LETTER TO KNOW HOW TATA INDICOM IMAGE GOING DOWN.
For your kind information I would like to inform you that, my internet connection was expired on last week, and I received frequent call from your call center (Phone No. 011-66501126) for recharge.
Four days ago when I received call from your call center I told her that u can send your executive to collect cash or cheque.
when your executive arrived, I asked that you need cheque or cash he told me that pay by cash, and I paid Rs: 2189/-when I asked about the receipt he told that we don’t have receipt we will recharge on the spot, after few second he told me that the system is not working so I will recharge within one hour, that day onwards I was a frequent caller to your customer care and the agent of our area, agent is not picking the phone, It took four days to get my internet to recharge. Today when I told your customer care person that I am going to write a letter to your organization, after that my connection was recharged, this is the way your customer are facing the problems with such a big organization like TATA INDICOM.
I was very much satisfied with the cable internet provided by the local cable network. I was disconnected that only because the name of TATA INDICOM. Here I would like to write the detail of the local agent who collects the money from me. Mr. Nitin Baisoya M/s. SLM Cable TV Network, P-169, Old Pillanji, Sarojini Nagar, New Delhi – 110023. I don’t know what’s intension behind this, but one thing is clear that, your after service is worst than any local network.
Unfortunately I paid the cash, if I pay by cheque then I will stop payment by my bank, any way I would like to inform you that, when my account expired, I am not going to give a chance to serve me any more, I will disconnect your great and sincere service. Hope your organization get the time to go through this letter.
Thanks, to know the practical experience with TATA INDICOM, Theory and practical are entirely different, that proved by yourself.
Sudhir. R (User I.D. Sudhir122), F-122, Sarojini Nagar, New Delhi-23
My plan is 128kb unlimited for three months and after recharged it’s too Slow to operate
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