Inconsumercomplaints.com » Internet & Web » Review / complaint: Tata Photon - Ad connection | News #15928

Tata Photon
Ad connection

Acctnr.936659657 isnr.9207056114 name: Gogoi.

I bought a Tata device in September in Dibrugarh, Assam. In the beginning the speed was so terrible slow but they took my complaints seriously. A rep from TATA visited me to help me to solve the problem. I changed from Vista>Windows7 and changed my Tata plan into the fastest connection. From January on I have to pay 4500>5500 Rps a month!! They told me I downloaded more than 15GB... but are not able to give a specification of my use. These costs are 5 times!! Higher than in Europe where I do pay 1200Rps for a really fast and without any problems working internet connection and without any restriction of used GB. Last month, April problems are starting again. Phoning doesnt help as they do not pick up the phone. The connection is not stable. ON and OF all the time. Last night (10.00 pm>7.00 am) nothing at all. This morning it was stable from 8.00 till 10.00 am so I could send some mails. As I do have my own server in Europe I do need a 100% stable connection to send mail with Outlook or Mozella. If I want to see European television or listining to European radio I can only use the smallband (if available) broadcast. Nothing broadband!! Nothing speed!! Cheating is what they do.


Company: Tata Photon

Country: India

Category: Internet & Web

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