Inconsumercomplaints.com » Internet & Web » Review / complaint: Tataphoton plus - Fraudulent billing | News #15939

Tataphoton plus
Fraudulent billing

From: [email protected]

To: [email protected]

Subject: RE: Response from TATA Indicom

Date: Mon, 25 Apr 22:56:51 0530

YOU HAVE ARBITRARILY DISCONNECTED MY BROADBAND CONNECTION.THERE IS NO RESTORATION OF SERVICES.

THIS IS DEFICIENCY OF SERVICE COVERED UNDER MRTP ACT.I INTEND TO INITIATE LEGAL PROCEEDINGS AGAINST YOU, FOR THIS HARRASSMENT.

Anadi Varma

> Date: Thu, 21 Apr 08:59:38 0530

> From: [email protected]

> To: [email protected]

> Subject: Response from TATA Indicom

>

> Dear Photoner,

>

> Greetings from TATA Photon Plus!

>

> We intend to keep you informed about your usage, so that you can monitor your usage according to the tariff plan that you have selected.

>

> We would like you to know that you have completed the current monthly billing cycle and a new bill cycle has commenced from 21-APR-11 for your photon number 9235448190

>

> Your data connectivity speed has been restored to High Speed Internet.

>

> Please note the following conversion factor for your convenience

> 1 GB= 1024 MB

>

> You can view your usage on a per day basis through our online portal My Account at www.tataphoton.com

>

> Please note the following conversion factor for your convenience

> 1 GB= 1024 MB

>

> In order to assist you in regulating your usage, please find below the typical data consumption for common internet activities.

>

> Application Data usage* MB/HOUR

> &&&&&&&&&&&&&&&&&&&&&&&&-

> Video streaming (You tube) 245

> HD streaming 308

> NORMAL browsing 6

> Flash sites browsing 76

> Voice Chat 18

>

> * - These figures are only indicative and not actual. Actual internet speed will depend on multiple factors like time of the day, number of simultaneous users, web page accessed

>

>

> For any assistance please login to our website www.tataphoton.com or call us at 1800 266 121 toll-free number

>

> Thank you and we look forward to your continued association with us.

>

> Warm Regards,

> Customer Care

> TATA Photon Plus


Company: Tataphoton plus

Country: India

Category: Internet & Web

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