Dear Sir,
This is Nitin Goel. I have taken a photon connection form your Tata representative (Mr. Kalid). He gave me TCS corporate scheme and take 1500Rs for Tata photon postpaid connection where he gave Tata scheme, if I pay 1500 Rs then device and 2 GB uses will free for 3 month.
I gave him 1500Rs cash in hand and he did courier my photon device where he gave 1000 Rs bill with device. I asked to Mr. Kalid, why you gave me 1000Rs bill. He told me this is device bill that Tata Company gives for every user. This bill will not impact to your scheme because it’s a corporate connection. After some time I called to customer care for device information they told me this is post paid plan and you don’t paid 3 month advance and you have taken 450 Rs 1 GB usages per month scheme and your account is not showing any advance amount.
Dear sir I have called several time to Mr. kalid but some time he says I will discuss with his manager and there should not be any problem, your scheme still same but we called again after some time on his number, he told me he has left Tata company so he can’t do anything.
I raised this complain to Tata customer services. They are not giving any positive response and as per customer services Mr. Kalid is still working in Tata Company.
Sir, he has made a fraud with us. I am Tata TCS associate and if any Tata associate will do fraud like this then this is a very shameful thing for Tata Company.
I will send a mail to Rutan Tata/top level management and will complain in consumer court also about my fraud.
I hope you will give me better response within 24 Hr.
Please communicate with over phone or mail
Thank & Regards,
Nitin Kumar Goel
Mobile:- 9999174073
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