TATA Teleservices (Maharashtra) Limited
Very Poor quality & Slow Speed Broadband - Against 512 kbps getting only 90 kbps

TATA Teleservices (Maharashtra) Ltd., Mumbai - India

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My ISP is TATA Teleservices (Maharashtra) Ltd., Mumbai (India). I have taken a Broadband Connection of 512 kbps from them. Their Plan is "Business 700 - 512 kbps" with 1:4 compression ratio. Firstly, I should get an real speed of 512 kbps, but they argues that as per compression ratio you will get 128 kbps speed, but then why they are advertising this as 512 kbps plan. Now as per them I should get 128 kbps speed, but in actual I am getting only 90, 80, 85, 60, 40, 9, 8, 6 kbps speed only. I lodged about 22 complaints with them, but none has been attended. I have tested their speed at various level, and have the records of all those tests. They are charging me about 1200/- Per Month, but giving only 60 kbps speed against my plan of 512 kbps. They are just cheating to public. I hereby warn public, not to take their connections.

Pramod S. Podhar

City: NAGPUR

STD : 0712 Broadband ID : 402050