Dear Concern
I have placed internet data card online from TATA Teleservises, my order got
cancelled due to non availibility of postpaid services in hassan.
Placed order on 5th June, i got call from company on 7th june stating my
order is canclled becoz on serviceses not available, my concern still my
money has not got refunded till today..
Kindly help...
company trail mail enclose below
--
REGARDS
ANJUM SHARIFF
9880752416
On 6/15/10, ANJUM SHARIFF wrote:
--
REGARDS
ANJUM SHARIFF
&&&- Forwarded message &&&-
From: [email protected]
Date: Jun 14 7:42 PM
Subject: Data Card payment nt credited to my account~~M1875524
To: [email protected]
Dear Mr. Anjum Shariff,
Greetings from Tata Indicom!
We regret the inconvenience caused to you.
This is with reference to your email dated 14/06 expressing concern over cancellation for the new Tata Indicom connection.
We would like to inform you that your complaint has been registered and the docket number for the same is 224018827.We request you to kindly make a note of this docket number for your future correspondence and the same will be processed within 16-JUN 13:37:24.We will revert to you shortly.
For any assistance please feel free to call us at 121 (In case of prepaid query 12524), our 24x 7 Customer Care toll-free numbers from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on 9243000121.
Our Photon customers can get in touch with us on 1800-266-121 (Toll free). We shall be glad to be of assistance.
You can also get in touch with our Nodal Officer Ms. Stella Thomas on 9243199970 in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.
For faster & better processing of your requests you can also register & manage your account at www.tataindicom.com.
Assuring you the best of our services at all times.
Thanks and Regards,
Suresh Babu. S
Manager | Customer Care - Karnataka | Tata Tele Services Limited
044-65558760
www.tataindicom.com
&--Original Message&--
From: [email protected]
Sent: 06-14 15:34:14.0
To: [email protected]
Cc: [email protected]
Subject: Data Card payment nt credited to my account~~M1875524
[Note: Please don't change the subject for internal tracking purpose and immediate action.
%%%%%%%%%__
Dear Concern
I have placed online order on 5th june for data card purchase.
I have received mail from Mr Vinayakaa K Prabhu regarding services not
avaiable at hassan.
Kindly refund my amount to my account.
I dont know why it is taking so long time to clear the issue, once it is
clear that no services at hassan, then why my amount is blocked.
Iam speeking to Mr Vinayakaa K Prabhu but sad to say that their is no
response from him.
*kindly confirm me by tomorrow, other wise i have to contact consumer
court... for not giving resulotion on time & keeping my money...*
**
**
*Anjum Shariff*
*9880752416*
**
&&&- Forwarded message &&&-
From: Anjum Shariff
Date: Jun 14 3:16 PM
Subject: FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
To: [email protected]
&-Forwarded Message&-
From: [email protected]
To: [email protected]
Sent: Tue, 08 Jun 16:29 IST
Subject: FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
Dear sir
I regret to inform you that, post paid service at hassan is not available at
present. Hence we are processing it for the cancellation.
Regards
Vinayakaa K Prabhu
Cluster Service Executive | Corporate-Central Operation Service | Tata
TeleServices Limited
TATA Teleservices Ltd| 'A' Block| Silicon Terraces| # 30/1| Hosur Main Road|
Koramangala | Mysore-132001
(
91-80-66689154
È
9243199148
:
www.tatateleservices.com
From: Taranath R. Ghatge
Sent: Tuesday, June 08 3:11 PM
To: Vinayakaa K Prabhu
Subject: FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
fyi
From: Dhalapathi Kaleeswaran
Sent: Saturday, June 05 2:25 PM
To: Taranath R. Ghatge
Subject: FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
Please do the needful
From: [email protected] [mailto: [email protected]]
Sent: Saturday, June 05 1:45 PM
To: Dhalapathi Kaleeswaran
Subject: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
Dear All,
A fresh order has been received from Mr. ANJUM SHARIFF.
Please find below the details of the Transaction:
Date of Registration
SAT Jun 05 13:06:21 2010
Applicant Name
ANJUM SHARIFF
Father's/Mother's Name
SAMIULLA SHARIFF
Application Form Number
ET00201468.
FORM60 :. Selected
E-mail ID
[email protected]
Handset Model
PHOTONWHIZ
Tariff Plan
Value 325
Value Added Services
Add on Packs
Purchase Mode
Outright
GCC Amount
100
Total Amount
1499
Transaction Id Number
MHDF0062994018
FC Detail
HASSAN
Address
WARD NO 28, RAJA RAJESHWARI MATCH FACTORY STREET, IST CROSS SALEEM NAGAR,
HASSAN - 573021
Office Contact No.
9880752416
Residence Contact No.
9880752416
http://webapps.ttsl.com:7777/etrade/login_new.jsp
======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. YourChoice.
======================================
DISCLAIMER:
The information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATATELESERVICES LTD. (including its group companies) shall not be
liable for the improper or incomplete transmission of the information
contained in this communication nor for any delay in its receipt or damage
to your system. TATA TELESERVICES LTD. (or its group companies) does not
guarantee that the integrity of this communication has been maintained nor
that this communication is free of viruses, interceptions or interference.
&-Forwarded Message&-
From:* [email protected]*
To:* [email protected]*
To: *[email protected]*
Sent: *Tue, 08 Jun 16:29 IST*
Subject:* FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN *
Dear sir
I regret to inform you that, post paid service at hassan is not available at
present. Hence we are processing it for the cancellation.
*Regards*
* *
**
*Vinayakaa K Prabhu *
Cluster Service Executive | Corporate-Central Operation Service | Tata
TeleServices Limited
TATA Teleservices Ltd| 'A' Block| Silicon Terraces| # 30/1| Hosur Main Road|
Koramangala | Mysore-132001
(
* 91-80-66689154 *
È
* 9243199148 *
:
* www.tatateleservices.com *
* *
*From:* Taranath R. Ghatge
*Sent:* Tuesday, June 08 3:11 PM
*To:* Vinayakaa K Prabhu
*Subject:* FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
fyi
[image: Untitled4]
*From:* Dhalapathi Kaleeswaran
*Sent:* Saturday, June 05 2:25 PM
*To:* Taranath R. Ghatge
*Subject:* FW: ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
Please do the needful
*From:* [email protected] [mailto: [email protected]]
*Sent:* Saturday, June 05 1:45 PM
*To:* Dhalapathi Kaleeswaran
*Subject:* ANJUM ET00201468 SAT Jun 05 13:06:21 2010 HASSAN
Dear All,
A fresh order has been received from Mr. ANJUM SHARIFF.
Please find below the details of the Transaction:
Date of Registration
SAT Jun 05 13:06:21 2010
Applicant Name
ANJUM SHARIFF
Father's/Mother's Name
SAMIULLA SHARIFF
Application Form Number
ET00201468.
FORM60 :. Selected
E-mail ID
[email protected]
Handset Model
PHOTONWHIZ
Tariff Plan
Value 325
Value Added Services
Add on Packs
Purchase Mode
Outright
GCC Amount
100
Total Amount
1499
Transaction Id Number
MHDF0062994018
FC Detail
HASSAN
Address
WARD NO 28, RAJA RAJESHWARI MATCH FACTORY STREET, IST CROSS SALEEM NAGAR,
HASSAN - 573021
Office Contact No.
9880752416
Residence Contact No.
9880752416
http://webapps.ttsl.com:7777/etrade/login_new.jsp
======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. Your Choice.
======================================
DISCLAIMER:
The information contained in this message (including any attachments) is
confidential and may be privileged. If you have received it by mistake
please notify the sender by return e-mail and permanently delete this
message and any attachments from your system. Any dissemination, use,
review, distribution, printing or copying of this message in whole or in
part is strictly prohibited. Please note that e-mails are susceptible to
change. TATA TELESERVICES LTD. (including its group companies) shall not be
liable for the improper or incomplete transmission of the information
contained in this communication nor for any delay in its receipt or damage
to your system. TATA TELESERVICES LTD. (or its group companies) does not
guarantee that the integrity of this communication has been maintained or
that this communication is free of viruses, interceptions or interferences.
======================================
i-choose online store at www.tataindicom.com
Your Comfort. Your Convenience. YourChoice.
======================================
DISCLAIMER:
The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATATELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
--
REGARDS
ANJUM SHARIFF
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