Hello,
Last month I've purchased Reliance Net Connect data card from Reliance authorized dealer. The plan is for Rs. 750 / month and speed of 3.1 mbps till 5GB usage and after that unlimited with less kbps.
However, I used it for a month and I came to know that the speed after 5 GB is 114kbps which is very less and with that speed I couldn't able to my Facebook page. Hence I decided to disconnect the services.
I made a call to customer care and found out that after disconnecting the services I can never use the Reliance Net connect card in the Future. I can only transfer the ownership to others or else I have to pay Rs. 100 every month without using the services.
This is completely disgusting because the executive at the time of selling the card hasn't told me anything like this. The executive told me that I can disconnect this card any time I want and I can reconnect it as I want.
I urge someone to look into this issue because I have paid 1000rs and purchased the Reliance Data card.
Regards,
Anil
9884338116
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