Inconsumercomplaints.com » Internet & Web » Review / complaint: Reliance Netconnect - No Roaming Service Wrong Bill | News #13236

Reliance Netconnect
No Roaming Service Wrong Bill

Hi

My Reliance Netconnect Internet Services Broadband post paid MDN No is: 7439066266.

For the last three month, starting from 10th of April I am not getting the service of Reliance Netconnect service at my present location. I have sent them several e-mails and asked the reliance Customer Care to terminate my reliance netconnect due to non-availability of reliance network. (Vide Reliance Interaction No: 2255678183 dated April 19, Complain no: 153510865, 153511291, May 26.) But for the last two months they are neither giving me the service nor stopping sending the bills. On May 26th they confirmed that if I paid Rs. 477, they will terminate the connection and they would stop harassing me by sending false bills.

Accordingly, I paid Rs. 477 on date 29-05. After getting the money from me, they denied to terminate the service and instead insisted upon changing my plan, which I said, would be of no use to me since there is no network from their side. They sent one email message stating :“ please note that your data plan has been changed to BRDBAND2GB_5003MF with effect from 02-06”. They also confirmed that, as there is no service from their end, there will be no charges during these three months. But, till date I am unable to use the Reliance netconnect data card, starting from 10th of April. But they did not stop sending the bills. On 25-06 again they sent one new bill without providing any service.

In spite of my repeated request, (both by email and phone call), to terminate the service, they are neither terminating the service, nor providing the service. All they seem to be interested is harassing their customer by sending wrong bills.

Reliance netconnect service is very poor. I am not getting any reliance tower or connection.

They keep on sending the bills, in spite of my repeated request both by email and by phone to terminate my account, due to non availability of services. I am absolutely unable to connect to internet through Reliance Netconnect. Hence, I am compelled to buy other internet services to do my work. Now, Reliance Netconnect is totally useless for me. The total investment for buying reliance netconnect broadband has proved useless.

I am absolutely upset with their service and their customer care from their Kolkata office.


Company: Reliance Netconnect

Country: India

Category: Internet & Web

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