Hello... i earlier registered this complaint on
consumercourtforum.in on 6 may but
nothing happened...
the complaint is that i brought 2 products frm
Coralhub.com n received the products on 1st
may, the products were (usb vaccum cleaner,
usb led light n earfones and a kinetic newton
balls), so when i opened these products,
none of them were working correctly, except
the earfones which i didnt used coz it was
included in the package n i have to return the
whole package... after checking all the
products n within 1 hour of receiving them i
emailed them about returning the products as
m not satisfied with them but havent got any
reply frm them n then on 6 may i called them
n they saying that i didnt contacted within
5days of receiving the products but they will
replace them if they r faulty but they r not
gonna return any product, even i said to
them that i mailed them within 2 hrs and m
not askin for a refund, m just asking them to
give me some other product of same or higher
price but they just hung up the fone...
i submitted a complaint to them thru mail but
they never foned me n instead i have to call
them... then on 8 may then 10 may n then
11may i mailed them my complaint but they
just said that they not gonna return money or
replace anything...
then i just waited for consumercourtforum.in
to do sumthing... and on 9june i got a call frm
coralhub.com that they got call frm
consumercourtforum.in and told me that they
will refund my money n refund the return
shipping charges also to me... they asked for
order numbers but they were at home so i
asked them to call at 4pm but they never ever
phoned me so after waiting several days i
foned them n they told me to send them the
products n they will replace them... but i told
them that i would have accepted replace if
they agreed to it within 10days but now after
1 n half month when u knew that m going
thru consumer court now u agreeing to
replace n also earlier they told me that they
will refund all money as well as my return
shipping charges...
so i courier-ed the products back to them but
they never told me that they got products n
wat to do now... instead they just returned
the same to me in a very loose n garbage
packing as if they dont have any concern if the
products get damaged... and shipped 1 item
less to me...
now i want only n only my money back plus
rs.100 of return courier charges .. a total
amount of 838 rupees
the order number of products is 50568 and
44441
full name n adress of company is
CORALHUB.COM
SOLARIS-1, C-WING, 6TH FLOOR,
Opp. L&T GATE No.6,
SAKI-VIHAR ROAD,
ANDHERI (E),
MUMBAI- 400 072
TEL. : 022-40458207
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