I had a problem today-11.5.08. my account was valid upto 14.5.08 with balance of 107Rs. Still, since I was not sure if i will get time for renewal in coming 2-3 days and today being sunday, i renewed my account thinking that it will be renewed only when my current balance will be zero or when the date for account will expire i.e., 14.5.08. in SIFY ACCOUNT RENEWAL OPTION IT IS CLEARLY WRITTEN THAT RENEWAL PIPELINED. ACCOUNT WILL BE RENEWED ONLY AFTYER THE BALANCE BECOMES ZERO OR ACCOUNT EXPIRES, WHATSOEVER HAPPENS FIRST.So i thought in the meantime i will use my 107Rs balance in showing cartoons, etc to my kids today itself. However, when i sat to access net at about 11.00pm, my balance showed 229Rs and expiry date of 10.6.08. I was shocked to see this since i had both 3 days and 107Rs to access my internet account. Sir, I am a student. I then SMSed call to 54545, but till now i have not got their call. Please can I get my balance back. I am a student and this loss of 107Rs has really upset me. can you help me get my balance back...! waiting for your reply. My no. 9811331588. i have full faith in your co-operation.thanks
eram sharmin
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