Dear Sir, My Land line number is 91-129-4071482 of Airtel Service. I have been having recurrent problem of slow internet. All the reminders for last few months have not brought any result. My monthly bill is about Rs, 1800/- Per month and I am expecting a speed of about 2Mb/sec. where is I some times get it about 120/130 Kb, or even lower.
Whenever an engineer attends it, it improves for a few days and then again, it goes bad.
Last I reported about this complaint on 8/02, and my complaint number was 42874676, which is still not resolved till today 15/02. On inquiry I was informed that the complaint is already resolved. When and how this complaint has been resolved, I dont know.
If I dont get the service, i dont need it. I dont want to pay any bills if the service is not provided properly, and they can remove the service.
Capt. G.K.Sharma
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