Inconsumercomplaints.com » Internet & Web » Review / complaint: EzRecharge - Deduction of balance without consent | News #219700

EzRecharge
Deduction of balance without consent

I tried to recharge online on my airtel prepaid no. I admit it was my mistake that I put 'Invalid Recharge Amount'. Well I did it only after seeing this voucher available on Airtel site, anyways, I admit it was my mistake. But then, instead of refunding the amount they actually converted them into god knows what Transferred Points, and that too without any permission. How can you sell something to a customer without even informing him?? This is nothing but cheating in the daylight.

And whosoever are guys are,

(coz you haven't given your name or your contact no. on your website, should have understood only then)

I want my money back. It's a hard earned money, and not a fraudulently earned. So I want it back.

Below is the mail which these nice guys have sent me, after charging me Rs. 350 for nothing

Hi Avinash,

Greetings from ezRecharge.in!!!

Following recharge request was rejected by Airtel service provider.

Most probable reason could be 'Invalid Recharge Amount'.

ezTrack ID: EB976684

Mobile Number: 9810622628

Recharge Amount: 333

Service Provider: Airtel

So, for your convenience, we transferred 666 equivalent recharge points for Rs.333 to your ezRecharge Account.

Existing points: 1 points

Transferred points: 666 points

Total Points: 667 points


Company: EzRecharge

Country: India   State: Delhi   City: Central Delhi

Category: Internet & Web

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