I WOULD LIKE TO OFFICIALLY LODGE A COMPLAINT AGAINST THE DELHI-BASED ONLINE STORE FASHIONANDYOU.COM.
IT HAS BEEN MORE THAN 6 WEEKS SINCE I HAD PLACED 2 ORDERS ON THEIR SITE; THE FIRST ORDER WAS DELIVERED BUT ONLY PART OF IT WAS DELIVERED WHEN I PAID FOR 2 ITEMS.
THEY SEND ME AN EMAIL TO ACCEPT THE REFUND THEY OFFER BUT THEY DONT REFUND THE AMOUNT AND ALSO MY SECOND ORDER HAS NOT BEEN DELIVERED.
THEY OWE ME MERCHANDISE WORTH Rs.4500 BUT NOW THEY REFUSE TO GIVE ANY EXPLANATION AS TO WHAT HAS HAPPENED TO THE ORDER JUST MAKE FALSE REASSURANCES THAT THEY WILL CALL AND SORT IT OUT BUT IT HAS BEEN 5 DAYS I STILL HAVENT RECEIVED ANY CALL FROM THEIR CUSTOMERCARE DEPARTMENT
THE CEO'S NAME IS PEARL UPPAL
Member Relations Service at 0124 4734999
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