Dear Forum
I would like to file a complaint against fashionandyou.com.
I places an order on August 31st with order no 799666 which was not properly places and amount has been deducted from my account. I called fashionandyou.com and they tell me to submit Bank Statement. I sent them the transaction id and the scan copy of the transaction details on 2nd October. Then I called them again and again and they kept saying that refund will be generated within 24 hours, or 36 days or 72 hours. Now today on 18 Oct I called them again and they are saying that refund has been send to your account but no refund is submitted in my account. After a long talk they promise me to send the transaction within an hour and till now they didn't send me any information. Only send me 2 mails of any transaction reference.
Now I would like to file a claim for the harassment, time and for the money that i have invested.
So Please take some action and revert me on a urgent priority basis because I am waiting from last 1 and half months.
Regards
Ila
9720429628
Today finally is on This is in regards to my order for Killer Slippers with order number:84548. Please be informed that I have made the order on the 12th March and have still not received my product.
I have been calling the Customer Support since the day I have purchased it. I have received no response from them about the shipment status. Every time I call up, my calls get transferred from one person to another. I have been passed from pillar to post, for my order, from the past 7 months. There were different statements every time I called up. Once I was informed that the product was out of stock and then every time I use to be informed that the product will get delivered on the Tuesday in the following week. I am Still waiting for the that WEEK and that TUESDAY to come.
If delivery wasn't possible why I was not informed about the refund. I would have taken the refund and would have been happy about the honesty. I feel that Fashnvia.com has hired irresponsible people and are not compatible/trained enough to do business via E-Commerce.
I would like to file a claim for the harassment, time and for the money that i have invested.
So Please take some action and revert me on a urgent priority basis because I am waiting from last 7 months.
Regards
Kushal Kathuria
7503787373
0 comments