I REGISTERED MYSELF AS MEMBER AND FETISE.COM (ON LINE SHOPPING NETWORK) GAVE ME A WELCOME VOUCHER OF RS.500/-. I PLACED AN ORDER NO 15541 ON DATED 08-07 FOR PURCHASE OF SHOES WORTH RS.1649/- AND AVAILED WELCOME VOUCHER OF RS.500/-. I PAID RS.1149/-AFTER AVAILING WELCOME OFFER THROUGH NETBANKING.AS PER COMMITMENT OF FETISE .COM, THE ORDER IS TO DELIVERED WITHIN 3-4 WEEKS, BUT MERCHANT DID NOT DISPATCHED MY ORDER WHEN I INQUIRED I WAS INFORMED THAT ITEM WILL BE DELIVERED WITHIN A WEEK.AFTER 10 DAYS I AGAIN INQUIRED AND I WAS AGAIN INFORMED WAIT FOR 3-4 DAYS MORE. AFTER PASSING OF THIS TIME I AGAIN INQUIRE I WAS TOLD THAT ITEM IS NOT AVAILABLE WITH MERCHANT AND BEAR WITH THEM AND ITEM WILL BE PROVIDED AS SOON AS WILL BE AVAILABLE AS IT COMES FROM ABROAD. THEN AGAIN MERCHANT TEAM COTACTED ME AND ASKED THAT THEY CAN PROVIDE ME ANOTHER SHOES OF SAME DESIGN BUT OF OTHER COLOUR. I AGREED FOR THIS.BUT THIS WAS ALSO NOT DELIVERED TO ME.THEN AGAIN I INQUIRED ABOUT THE STATUS, I WAS TOLD BY MERCHANT THAT AS ITEM IS NOT AVAILABLE STORE CREDIT WILL GIVEN TO ME INCLUDING WELCOME VOUCHER. BUT MERCHANT GAVE CREDIT OF WELCOME VOCHER IN MY A/C AND DID NOT GAVE ANY CREDIT OF AMOUNT PAID BY ME THROUGH NETBANKING. I AGAIN ASKED ABOUT THIS AND I WAS TOLD THAT SOON CREDIT WILL APPEAR IN YOU’RE A/C BUT BESIDE ASSURANCE NOTHING WAS DONE BY MERCHANT.BY THE MY WELCOME VOUCHER EXPIRED AND SAME WAS CANCELLED BY THE MERCHANT.THEN I REQUESTED MERCHANT FOR REFUND OF MY AMOUNT OF RS.1149/- BUT MERCHANT GAVE ME STORE CREDIT INSTEAD OF REFUND. THIS SHOWS THE MALAFIDE INTENTIONS OF THE MERCHANT.NOW I AM ASKING FOR REFUND OF MY MONEY WHICH MERCHANT IS REFUSING TO GIVE BACK IN MY BANK ACCOUNT.MERCHANT IS DOING MALPRACTICE AND MISLEADING AND MIS SELLING THE PRODUCTS TO THE CUSTOMER IN THE NAME OF ON LINE SHOPPING TRADE.WHEN THE MERCHANT DOES NOT HAVE PRODUCT HE SHOULD NOT ACCEPT THE ORDERS AND STATUS OF ITEM MUST BE SHOWN AS SOLD OUT AS DONE BY OTHER ON LINE SHOPPING TRADES.
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